Frequently Asked Questions

Yes, we have passed most of the globally-recognized verifications to meet the local strict standard, simply ask if you need any kind of certifications and we will help you out.

No doubt, Our R&D team and engineers are available all the time to be talking to you. If you need a tailor-made plan or equipment customization to fit for specific applications, simply start a WhatsApp live-chat here with our online agent or Submit an email. We will get back to you ASAP.

We have dedicated to pneumatic winches, pneumatic hoists, air-powered motors, and diesel engine air starters since 1970, and throughout 40 years we have become one of the leading manufacturers in China cooperating with the state-owned enterprises, our products have been market-proven and exported to over 40 countries worldwide with more than 12,000,000 turnovers in 2017. You’re very welcome to visit our factory located at 201 Shangkuang West Road, Zhifu District, Yantai, China 264001.

Yes, your winch can be used for both pulling and lifting works, but you have to consider implementing a safety factor. If you choose to use your winch for tough lifting/suspending application please let us know in advance to have the details modified.

Generally, it will take 30 days for the production. The exact arriving time depends on your specific requirements for the equipment, your order quantity, and the shipment method and distance to your country.

On most occasions, the items will be delivered by sea freight shipping, which takes longer but surely more cost-effective; While Express delivery is available for urgent and small orders on your request.

Our comprehensive warranty covers 12 months long for any products issues since the equipment is safely delivered to your hands. And we offer lifetime technical support to get you back whenever and wherever you are using our products. Furthermore, we have a full line of accessories and replacement parts in stock in case you may need for maintenance. Also, the guidebook will lead you how to operate and keep the equipment in great conditions.